Privacy Policy.

1. Introduction

Welcome to RenX Studio ("we," "our," or "us"). We are a cutting-edge creative and technology agency specializing in Visual Effects (VFX), Architectural Visualization (ArchViz), Generative Artificial Intelligence, Cloud Rendering, and Custom Software Development. We respect your privacy and are deeply committed to protecting your personal data, intellectual property, and project assets.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our cloud rendering platforms, interact with our generative AI tools, or engage our studio for professional services. By accessing or using our services, you signify your understanding and agreement to the practices described in this Privacy Policy.

2. Information We Collect

Due to the highly technical and proprietary nature of our work, we collect varying levels of data to ensure the delivery of flawless assets and seamless software integration. We may collect the following categories of information:

A. Personal and Account Information

• Contact Data: Name, email address, phone number, and physical studio/company address.
• Account Credentials: Usernames, passwords, and security tokens for accessing our proprietary client portals and cloud rendering nodes.
• Financial Data: Billing information, VAT numbers, and payment processing details necessary for enterprise contracts and SaaS subscriptions.

B. Studio & Project Data (Confidential Assets)

When you engage our VFX, ArchViz, or software teams, we process highly sensitive project data. This includes:

• Unreleased Intellectual Property: 3D models (e.g., .obj, .fbx, .blend), raw footage, storyboards, and unreleased film or game assets.
• Architectural Blueprints: CAD files, floor plans, and spatial data used for real-time visualization engines.
• Proprietary Code: Source code, API keys, and environment variables when we develop custom software or pipelines for your team.

Note: All Studio & Project Data is treated under strict Non-Disclosure Agreements (NDAs) and is isolated within encrypted environments.

C. Generative AI Inputs and Usage Data

If you utilize our proprietary AI-powered workflows or generative rendering tools, we may collect:

• Text Prompts & Parameters: Descriptions, style guides, and parameters inputted into our neural engines.
• Reference Images: Images or textures uploaded to guide the AI generation process.
• Interaction Logs: Telemetry data on how you interact with our AI tools to improve latency and model accuracy.

3. How We Use Your Information

We leverage the data we collect to power our high-performance studio workflows and deliver unparalleled creative services. Specifically, we use your information to:

• Deliver Creative Services: Process your 3D models and footage through our cloud rendering infrastructure to deliver finalized VFX and ArchViz outputs.
• Train and Refine AI Models: Improve the accuracy and photorealism of our generative AI tools. (Note: Enterprise clients may opt-out of having their specific project data used for foundational model training via their Service Level Agreement).
• Maintain Infrastructure Security: Monitor our cloud nodes and software applications for malicious activity, DDoS attacks, or unauthorized access attempts.
• Communicate with You: Send you project milestones, render completion alerts, invoice updates, and critical system maintenance notices.
• Optimize Performance: Analyze usage trends to scale our GPU clusters effectively and reduce render queue times.

4. Data Sharing and Third-Party Disclosure

We do not sell, rent, or trade your personal or project data to external marketers. However, to operate at a global studio scale, we may share your information with trusted third parties under strict confidentiality protocols:

• Cloud Service Providers: We utilize top-tier infrastructure providers (e.g., AWS, Google Cloud, and specialized GPU render farms) to process massive datasets and render frames. These providers are bound by strict data processing agreements.
• Subcontractors & Freelancers: In specialized VFX or software projects, we may collaborate with vetted external artists or developers. All external collaborators operate under zero-trust network access and binding NDAs.
• Legal & Compliance Obligations: We may disclose information if required to do so by law, subpoena, or to protect the rights, property, and safety of RenX Studio, our clients, or the public.

5. Data Security and Asset Protection

Protecting unreleased films, video games, and enterprise software architecture is the core of our business. We implement Hollywood-grade security measures, including:

• End-to-End Encryption: All assets in transit (via TLS 1.3) and at rest (using AES-256) are heavily encrypted.
• Air-Gapped Workstations: For highly sensitive VFX sequences, our artists work on air-gapped terminals with no direct internet access.
• Zero-Trust Architecture: Granular role-based access control (RBAC) ensures that only the specific artists and engineers assigned to your project can access your files.
• Watermarking & Auditing: Internal review files are forensically watermarked, and all file access logs are heavily audited.

6. Your Privacy Rights (GDPR & CCPA)

Depending on your geographic location, you possess robust rights regarding your personal data:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete data.
• Right to Erasure (Right to be Forgotten): You may request the deletion of your personal data and project assets from our servers, subject to legal and contractual retention requirements.
• Right to Opt-Out of AI Training: You may explicitly request that your proprietary data, prompts, and outputs not be used to train our generalized AI models.

To exercise any of these rights, please contact our Data Protection Officer at privacy@renxstudio.in. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

Our website and client portals use cookies, web beacons, and similar tracking technologies to enhance user experience, remember your session state during long cloud rendering tasks, and analyze site traffic. You can control cookie preferences through your browser settings, though disabling essential cookies may prevent access to our secure client hubs.

8. International Data Transfers

RenX Studio operates globally. Your data, including massive project files, may be transferred to, and processed in, data centers located outside of your jurisdiction (e.g., routing render tasks to international GPU clusters for speed). We ensure that all international transfers comply with applicable data protection laws, utilizing Standard Contractual Clauses (SCCs) where necessary.

9. Changes to This Privacy Policy

As our technology stack evolves—particularly in the fast-paced fields of Generative AI and Cloud Infrastructure—we may periodically update this Privacy Policy. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date at the top. We encourage you to review this policy frequently.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data security practices, please reach out to our legal and compliance team:

RenX Studio Compliance
Email: privacy@renxstudio.in
Address: [Studio Address, City, Country]